Mag Machine service

[Acoffeu]

Having problems contacting Ron from Mag machine service. He has had my block for over a year now the last time we had talked was in January and he promised he would have it done by the end of that month and it’s now in April and I can’t get ahold of this guy. Any advice or help would be greatly appreciated. Thx Aaron

[XstreamVking]

My advice would be to go and get your parts and get someone else to do the work. A year is about 11 months too long. This is about the 5th thread about this guy. And not answering the phone is unacceptable.

[Acoffeu]

@XstramVking that is exactly what I’m gonna do if I can get in touch. My problem is I’m in Kentucky and he is in Wisconsin it be great if they was some one trust worthy local that would help me get in touch.

[XstreamVking]

Someone local that can help this guy out? Anyone that CAN get in touch with mag? Somebody has to be close by.....

[Acoffeu]

Thanks appreciate the help

[XstreamVking]

Nobody knows how to reach this guy? Hard to believe.....

[Acoffeu]

Yes I know I have tired calling from different numbers and blocked numbers. Sucks really bad

[XstreamVking]

I guess you could consider the part stolen if you have proof he received it and have no way to contact him. Call the law in his town and ask what they think of the situation.....

[Acoffeu]

I guess you could consider the part stolen if you have proof he received it and have no way to contact him. Call the law in his town and ask what they think of the situation.....
That is what I was gonna do about Friday if I haven’t herd from him

[XstreamVking]

Sucks that you have to resort to such extreme measures. He's prob just a reg guy having problems. But he should at least call his customers and return parts/projects that he can't complete.

[Acoffeu]

Yeah I hate to resort to that. I would rather get my work done and me pay the guy and him ship it back, but when you hear nothing from the guy or the business period kinda worries you

[Capt.Insane-o]

Wish you were closer. Id give you a pro max block to throw through his window

[Acoffeu]

Lol trust me at this point I would take you up on that offer.

[CUDA]

Wish you were closer. Id give you a pro max block to throw through his window



Do you mean one that he worked on?

[SS Minnow]

Sorry to hear. If I were you, I would contact these guys and talk to a Detective.

https://www.co.waushara.wi.us/pview.aspx?id=12727&catID=636

While they might not be able to directly help you, they will be VERY interested to know that someone is scamming people in their jurisdiction.
I live about 200 miles away and am half that distance 2x's a month. If the legal way brings no closure, I will go see him for you.

[Capt.Insane-o]

Do you mean one that he worked on?

"worked on" sure..

[XstreamVking]

Capt, you sound a little sarcastic... I had someone carve on a bridgeport block once, he ruined it. Lesson learned. (Not mag)

[Acoffeu]

Thank you SS Minnow I will contact them by Friday if I still haven’t herd nothing from the guy. I really appreciate the info. I will you know how it goes.

[CUDA]

Kenny is very good

https://www.screamandfly.com/showthread.php?304757-Black-Magic-Racing-has-moved&highlight=kenny+anthony

[wogi]

PM me, I'll do all I can to help

[capteliminator]

Does Ken Anthony do Nicasil blocks?

[CUDA]

Yes he does

http://blackmagicracingoutboards.com/services.html

[Acoffeu]

Thx, I’m going to give him until tomorrow and if he is still going to avoid me I will let you know. Thanks for all the help really do appreciate it.

[wogi]

pm me your phone #

[Chaz]

Having problems contacting Ron from Mag machine service. He has had my block for over a year now the last time we had talked was in January and he promised he would have it done by the end of that month and it’s now in April and I can’t get ahold of this guy. Any advice or help would be greatly appreciated. Thx Aaron

Aaron, I don't know you. I don't Ron. But out of curiosity, I have two questions ...

# 1 ) Is this a damaged NIC block.

# 2 ) Did you send a substantial deposit along with the block.

[Acoffeu]

It’s a 2.5 steel bore block. And no I didn’t send a deposit I offered and he told me to wait, but I just talked to a guy that lives close by and he is going to check on things for me.

[Chaz]

Sucks that you have to resort to such extreme measures. He's prob just a reg guy having problems. But he should at least call his customers and return parts/projects that he can't complete.

Good to see you've backed away from the ledge a few steps. :rolleyes:
Aaron stated he sent no money .. so realistically he's out nothing but time on a non-usable block.
According to you, every single one of them can be fixed in 30 days. I could send you a few if you'd like. You know, floors knocked out of # 5 and # 6. Crank sealing ring mostly missing down around to the front half where the injector boss should be .. I'll send ya a couple sleeves for each one also. Be careful with them they cost $450.00 each. (At time's they are also 10 weeks out being spun-up, plated and rough honed) I'll ship em Monday you'll have em Tuesday 4/8/19 .. :smiletest: I'm sure your busy, but I'd really like to hear from you at least three times a week. Your not an attorney so you can't bill me for the 45 minutes to an hour I waste on each call.. BTW .. I'm callin the cops on the 9th of May if they are not on my front porch in better than new condition. :p

While I agree, communication is the best policy. It's not done yet is not what people like to hear. Nor is I don't know when it will be ... Which makes you sound stupid.
Ron if your listening .. it's much better to say , sir your number 178 on the list.
What number are you on .. 42 Yes sir, you have a nice day as well !

[XstreamVking]

Chaz, you know about the machining business much more than I ever will. In this field I am stupid. But, you and I both know that getting the jobs out the door is the key to any successful business. Like said, i'm sure mag is a reg guy but just swamped with work, or has other problems. This is not the 1st thread about this communication situation. I don't hear any complaints about you, or your work. On the contrary, I and many others think you are a wizard.... But to a stupid fiberglasser like me, a year seems way too long to make repairs on a 450 dollar block. To make money at this venture, I would think that you would have to do at least a block a day. So mag must have 365 blocks sitting in the shop. And Acoffeu is asking for some help. Should we ignore him? Tell him a year is normal?

[HStream1]

I usually refrain from commenting on Threads such as this. But I will say this!!! In my Business i always tell the customer UP FRONT my current back log is _______ and is subject to change between now and when I receive your parts. I also try to make sure I can communicate with all customers via email. That way I always have a paper trail to fall back on should anyone get a sudden lapse of memory. Basically my Business blueprint is this "If I cant receive it turn it around in 30 days or less I wont accept it".

On another Note pertaining to motors. Not everyone has a back up motor on the shelf and in my case all my powerheads are for Race only. So when I send out a Block to have a,b,c,d work done I cant have it sit on a floor in a corner some where and never get touched for a year or two. In the last three years Ive had that happen to me twice. My last ordeal went to Louisiana the end of January last year with the Shop knowing Full well I needed that Block back ready for assembly by start of race season last year. ("Sure send it to me Ill take care of it for you"). I just got it back last week untouched????????????????????????????????????????? Shipping cost both ways down the toilet for NOTHING??? Now Ive had to reach out to another reputable Guy to do the work. And believe me the HOT topic was turn around.

For any Business to take in work and knowing up front full well they cant turn the product around in a reasonable time frame is inexcusable. And 1 year is inexcusable. And to not answer or return a customers calls is even worse.

[CUDA]

Chaz was just thinking about windows, I have a 280 block at Tommy Dunn's I need to pick up and bring to you;)

[Chaz]

What do you do when a guy sends you six months worth of work every three months and is willing pay you more than it's worth ... you look for good help. Please tell me where to find them ...:o
Things like the above do tend to make the slow-moving, difficult, one-off, it's a challenge so I took it on type projects gather even more dust. I think no shop is immune no matter the motive. The hardest thing to do sometimes is to say, "No sir, that one can't be fixed" because at that point your lying not only to them but yourself.
But those that your saving from the scrap pile, if you make those priority 1 you"ll go under in short order. Because you can never-never get paid for the time you have invested in project's like that . Never.
These guys who pop up every so often never say , I just needed a quick hone or one hole bored , I think they are part of the 3 piece club , you know block has a few extra holes and the front half is cut completely in two .. :cheers:

Paging # 43

[Acoffeu]

I wasn’t trying to make Mag machine look bad by this thread. All I was asking was another way to get ahold of Ron to check on the block I sent him because the last time we talked was in the first of January and he told me he would have it to me in a couple of weeks and here we are in the month of April. I’m a very understanding guy and do not want to rush no one all I wanted to do is touch base on things and when he didn’t answer my phone calls for 2 weeks straight I was getting kind of worried something had happened. But sorry if this post looked like I was downing Mag Machine.

[HStream1]

What do you do when a guy sends you six months worth of work every three months and is willing pay you more than it's worth.
(1) If thats the case you dont take in other work OR!!! tell the customer youre current back log is 18 months.

you look for good help. Please tell me where to find them ...:o
(2) In this day and time you dont!!! Ive tried, No Luck. Good help isnt out looking because their working. I even went to the local High School and offered a summer program for three Seniors. All they wanted to do is stay on the Damn cell phone. SOOOOO HOME they went never to return.

When I got to the point I either had to get bigger or stay independent hands on. I tried to go bigger. In less than three months I pulled the plug and went back to the way it was to begin with.

Regardless IMO to keep someones Product for a year + unless its agreed to up front is Inexcusable. I know its hard to say NO and simply not take the work in. Because customer will most likely never return. But on the other had a pissed off customer because of keeping their product a year + isnt going to return either.

[QUOTE=Chaz;3124067]What do you do when a guy sends you six months worth of work every three months and is willing pay you more than it's worth ... you look for good help. Please tell me where to find them ...:o

[rock]

You're not downing anyone ya just want your stuff back. A lack of communication is the number one red flag. The number two red flag is reading these threads that seem to repeat themselves. I know that when Mr. Ruck owned this business you would not be surprised if he called you at bedtime to ask you questions about your project. Happened to me more than once. He also had a very good reputation along with an acceptable turn around time. Good prompt work with exceptional communication equals success and that is what the business was before it was purchased which is why you never heard complaints about Ruck. I hope Ron can get to this point and be successful but threads like this are not indicative of movement in that direction. I am sure he made a sizeable investment and would sure hate to see it go south on him.

Rock

[HStream1]

I dont think anyone took it like you were downing or bashing Mag machine. But yours isnt the first thread pertaining to this repeated way of Ron conducting Business (Or maybe its better said His way of Not Conducting Business). And believe me there are WAY more incidences that never got posted on here. Hes lost alot of long time customers that Jim Ruck Turned over to him. Regardless of the reason Its Never good to keep a customers Product without a continous line of communication. A business can be the BEST in the Business at what they do. But will loose customers like Mad Hornets attacking someone that violated their nest because of poor business practices.


I wasn’t trying to make Mag machine look bad by this thread. All I was asking was another way to get ahold of Ron to check on the block I sent him because the last time we talked was in the first of January and he told me he would have it to me in a couple of weeks and here we are in the month of April. I’m a very understanding guy and do not want to rush no one all I wanted to do is touch base on things and when he didn’t answer my phone calls for 2 weeks straight I was getting kind of worried something had happened. But sorry if this post looked like I was downing Mag Machine.

[Jay Smith]

Ive used Ron in the past for nickel blocks and after we had a "come to Jesus meeting" things were fine , I have had good work from him but it has been a year ago , I think he has medical issues ( no excuse ) there is no excuse unless your in the hospital , you can then call or have a representative call and send back a clients parts , I'm using a machinist in La. and its worked out great , he has a fishing camp 30 minutes from me and instead of trusting the Brown Bombers I can meet him within a week of delivery he does my Nickel and steel sleeve motors , If Ron is sick I wish him well if not he needs to step up and either do the work agreeded upon or sent it back to the rightful owner ASAP...

Jay @ JSRE

[eli]

Jim ruck was fantastic and good friend what ever I dropped off on a Saturday was ready the next Saturday when I would go there I would hang out and follow him and deb around for hours watch them at there greatness I sent Ron couple heads to redo and got them back in 2 weeks last year

[Merc 2.5]

I sent a 2.5 block to mach guy I use here n tn , close to 4hrs away, b4 I sent the block we had great conversation on phone bout my block , then he proceeded to tell me he was swamped with work and if I needed a real quick turnaround he couldn't do it, just to many n front of me , I didnt want anyone else doing it ,so i took the good with the bad, I didnt need a super fast turn around so I sent it off , he had it couple months I guess, but when I did call he would tell me where I was in line , this also isnt his full time job , just evening and weekend thing , so really 3 or 4months has kinda been the normal for lots of the "busy" shops. Mag should really talk to his customers better ,, when I see communication like this ,just kinda tells me that they feel they dont need ur block or work to stay busy ,, if you have steel sleeve mota ,there many guys out there that can do the work pretty quick , guessing most people send him blocks still is cause he does nic cyl also?? Where lots people dont? Hopefully u can get it back and send it to one of our reliable s&f members. Good luck

[stoker2001]

I have used Ron with decent results,the communication can be a bit undesirable... IMO,Hard to find another place that does nik motors with right skills and tools..NO matter who you use it has to be sub contracted out to US chrome for full re-nic.US chrome's work is VERY questionable these days!At least Ron lives close to US and I think he keeps there quality control in check,again just my $.02

[Chaz]

Chaz was just thinking about windows, I have a 280 block at Tommy Dunn's I need to pick up and bring to you;)

Naaaa , just leave the holes in it. look how much better the "flow thru is" :thumbsup:

https://i.imgur.com/ylfc5WFl.jpg

Uncle BBQ sez :


In this day and time you dont!!! Ive tried, No Luck. Good help isnt out looking because their working. I even went to the local High School and offered a summer program for three Seniors. All they wanted to do is stay on the Damn cell phone. SOOOOO HOME they went never to return.

When I got to the point I either had to get bigger or stay independent hands on. I tried to go bigger. In less than three months I pulled the plug and went back to the way it was to begin with.

Regardless IMO to keep someones Product for a year + unless its agreed to up front is Inexcusable. I know its hard to say NO and simply not take the work in. Because customer will most likely never return. But on the other had a pissed off customer because of keeping their product a year + isnt going to return either.

Can't argue a bit with those words of experience. To add to that, I had a famous reed maker :) in the Florida Keys say something to the effect, no one moves to the Keys to get a job. They come here to retire and fish or sit at the bar.
Where I'm @ they come 6 month's out of the year to lounge by the pool and play bocce ball with the other antique's ...;)
Craftsmen that work, strive to do so down the street at Pratt, Rocket Dyne, Sikorsky or one of the many large CNC shops that feed the machine ... starting @ $35 or 40 an hr. with full benny's and 401K .. The ones that can't get in there .. still think they are worth that .. :rolleyes:
My mind tell's me it would be easier in the Carolina's but I'm sure they all think they are going to work for Hendrick Motorsports under the same conditions .. or are as you say, Kids everywhere "expecting" to get paid to play video games or text with their friends on their phones .. :nonod:

[eli]

I have used Ron with decent results,the communication can be a bit undesirable... IMO,Hard to find another place that does nik motors with right skills and tools..NO matter who you use it has to be sub contracted out to US chrome for full re-nic.US chrome's work is VERY questionable these days!At least Ron lives close to US and I think he keeps there quality control in check,again just my $.02
nope my blocks went back 3 years in a row to u s chrome to maybe get them right

[CUDA]

That's depressing.

[Jay Smith]

FYI !! if you send a motor to US Chrome for a complete re Nik job my advice is to spend the money on some SS set screws and screw them flat with the block on EVERY thread because when they strip the Nik off the old bores if you don’t protect the thread to keep that stripping solution out of your thread holes it will come back with holes but the threads are eat out !! Been there and done it !!

Jay

[stoker2001]

FYI !! if you send a motor to US Chrome for a complete re Nik job my advice is to spend the money on some SS set screws and screw them flat with the block on EVERY thread because when they strip the Nik off the old bores if you don’t protect the thread to keep that stripping solution out of your thread holes it will come back with holes but the threads are eat out !! Been there and done it !!

Jay
Great advice!pretty sure if you use Mag Machine Ron does this prep for you with NO additional cost?Of coarse Mag gets wholesale pricing from US I would assume..and IMO,bet Ron gets better quality control from US then Joe shmoe..

[stoker2001]

nope my blocks went back 3 years in a row to u s chrome to maybe get them rightgoing directly to US or using Mag machine?

[Dennyhydrostream]

I sent my block to him at the begin of February an got it back within 30 days with no problem, Excellent work , when I called an he didn't answer I leave a message an he got back to me within hours.

[natemart94561]

I two is in great need of someone’s help to get my engine block back from this guy I have been calling him and leaving messages after messages just ridiculous I have not been angry on the phone there of been called messages and just total disrespect on his part. I don’t know how this guy can even still be in business he answered the phone when I called the first time to get a quote.Maybe since you and I both need somebody to go by there for us we can throw a few dollars out to the individual if there’s anybody out there want to help us out.

[natemart94561]

And I am all the way over here in California.

[Merc 2.5]

There are some guys here. Very tite with mag and live close ,and I'm sure they will respond when they see this ,,, unfortunately. This has been the same ole song and dance over and over for a solid yr , some get em back quick sum not so much , there are many many very good machinist rite here at ur finger tips, search old post if u gotta , I do wish u best of luck with ur block

[Acoffeu]

[QUOTE=Merc 2.5;3147653]There are some guys here. Very tite with mag and live close ,and I'm sure they will respond when they see this ,,, unfortunately. This has been the same ole song and dance over and over for a solid yr , some get em back quick sum not so much , there are many many very good machinist rite here at ur finger tips, search old post if u gotta , I do wish u best of luck with ur block[/
Well I would love for someone to get in touch with him I want my parts back. I talked to him back in March and I gave him another chance which was a bad idea I haven’t herd nothing since. Now I have made numerous calls and still nothing. I just want my parts back so I can move on.