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  1. #1
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    Simon motorsports review

    Building a modified 3 liter Merc for my 25CC Fountain. Started out as an '03 EFI, and has ended up much like an X motor. Borrowed the ECU off my 300x stoker motor for initial testing, runs at least as good as expected. Simons did the stroker ECU for me a couple years back. Sent the stock EFI ECU to Simons in the meantime for a reflash. They call me when it was recieved. I can only talk to the secretary, No Eric, not the person doing the programming. They must be really busy these days. I understand that. I can only hope she gets all the particulars of what I want done. Anyway, get the ECU back late last week, $675.00 later, installed it yesterday... the motor won't start. No spark from what was a perfectly good stock ECM. A little disappointed. Can't get a call in till next week. I'l let you all know what the follow up is. I'm sure they will hook me up. Thanks.

  2. #2
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    Todd D. seems to have a direct line to him. You might want to seek his help if the problem dosen't get resolved next week. Todd is a great guy and always helpful.

    Joe

  3. #3
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    Quote Originally Posted by JPEROG View Post
    Todd D. seems to have a direct line to him. You might want to seek his help if the problem dosen't get resolved next week. Todd is a great guy and always helpful.

    Joe
    Simons secretary said, send it back and we'll check it out. Hopefully we won't need the big guns. I'll let you know. Thanks Joe for the reply.

  4. Likes MOTOboat liked this post
  5. #4
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    They don't understand sometimes. I know that they are busy but when you are spending a chunk of change you kinda want to speak to someone that is fully knowledgeable on the products. I have 2 ecu's to send, but I could never speak to the actual guy who is doing the work. So I am standing by hoping for that day....

  6. #5
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    Quote Originally Posted by Turborr View Post
    They don't understand sometimes. I know that they are busy but when you are spending a chunk of change you kinda want to speak to someone that is fully knowledgeable on the products. I have 2 ecu's to send, but I could never speak to the actual guy who is doing the work. So I am standing by hoping for that day....
    Maybe a comprehensive checklist on a form that could be downloaded and sent with ecu's would help. I have always been a big advocate of Simon motorsports. Maybe some customer feedback will help them to stay on top, and improve their service.

  7. #6
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    Dennis Hoffman is a good, knowlegdable source for ECU repairs and programming. I have heard of several people sending ECU's off and getting them back not working lately. Quick turnaround and he stays in touch with you before, during and after. When you call, you get him personally.

  8. #7
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    Quote Originally Posted by bullet20vee View Post
    Dennis Hoffman is a good, knowlegdable source for ECU repairs and programming. I have heard of several people sending ECU's off and getting them back not working lately. Quick turnaround and he stays in touch with you before, during and after. When you call, you get him personally.
    Hoffman Marine in Tennessee? Anybody else used his service?

  9. #8
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    Eric will make it right. Send it back with a note that has all the info you can give on history of box and what you wanted done plus what happened when you got it back. I have known Eric for 25 years and he works constantly at his business. He will make it right.
    Dave Hensley


    1986 XR2002 /12" Mariner and string steering
    1987 XB 2002 JACO record boat
    1989 XR2002/15" 260
    2004 XB-21/250 Pro XS Sport
    18' Pugh Hydro


    Several Mercury HiPo motors

    2012 200XS ROS ​
    1997 260 w/ blue SVS
    2005 280 SS
    2005 300 Drag drop on
    2003 280 20"
    2005 Drag Drop on For Sale
    2003 250 XS Sport
    2005 300X

  10. Thanks cali kid thanked for this post
  11. #9
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    Quote Originally Posted by LongShot View Post
    Eric will make it right. Send it back with a note that has all the info you can give on history of box and what you wanted done plus what happened when you got it back. I have known Eric for 25 years and he works constantly at his business. He will make it right.
    I did exactly what you suggested. They got it late on Friday. I'll let you know. Thanks

  12. #10
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    Got a call from Simons yesterday afternoon. They admitted a mistake on the programming. I knew there was nothing wrong with the box. I'm going to do a comparison against the 300x stroker ECU i'm running on the motor now. There was no charge even on the shipping. Thanks for the replies. I will post the results on the comparison.

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